Privacy Policy

Govindam Sweets is committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your personal information. Learn about our data protection practices, customer information safeguards, and online privacy guidelines. We ensure transparency and security in all our dathandling processes.

Privacy Policy | Govindam Sweets: Protecting Your Information

At Govindam Sweets, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to the terms of this privacy policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  1. Name
  2. Email address
  3. Phone number
  4. Billing and shipping address
  5. Payment information (processed securely through third-party payment processors)

Non-Personal Information

We also collect non-personal information, including:

  1. Browser type
  2. IP address
  3. Device information
  4. Pages visited on our website
  5. Time and date of your visit

How We Use Your Information

Purpose of Data Collection

We use your personal information to:

  1. Process and fulfill your orders
  2. Communicate with you about your orders or account
  3. Provide customer support
  4. Send promotional offers and newsletters (with your consent)
  5. Improve our website and services

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who help us operate our business, such as:

  1. Payment processors
  2. Shipping and logistics partners
  3. Email marketing services
  4. Analytics providers

Legal Requirements

We may disclose your information if required by law, regulation, or legal process.

Data Security

Security Measures

We implement various security measures to protect your personal information, including:

  1. Encryption of sensitive data
  2. Regular security audits
  3. Limited access to personal information by employees
  4. Use of secure servers and firewalls

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.

Your Rights and Choices

Access and Control

You have the right to:

  1. Access your personal information
  2. Correct inaccurate information
  3. Request deletion of your data
  4. Opt-out of marketing communications

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Age Restrictions

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

Policy Updates

We may update this privacy policy from time to time. The date of the latest revision will be indicated at the top of the policy.

Contact Us

Privacy Concerns

If you have any questions or concerns about our privacy policy, please contact us at:

  • Email: privacy@govindam.co.in
  • Phone: 7976304072
  • Address: Beside Govind Dev Ji Temple, Gangori Bazaar, J.D.A. Market, Pink City, Jaipur, Rajasthan

By using our website and services, you acknowledge that you have read and understood this privacy policy. We are committed to maintaining the trust you place in us by protecting your personal information.

Data CategoryCollection MethodUsageRetention Period
Personal InformationProvided by userOrder processing, CommunicationAs long as necessary
Payment InformationSecure payment gatewayTransaction processingNot stored on our servers
Browsing DataCookies, AnalyticsWebsite improvementUp to 2 years
Marketing PreferencesUser opt-inPromotional communicationsUntil user opts out

For more information about online privacy and data protection laws, visit the Wikipedia page on Internet privacy.

Remember, your privacy is important to us. If you have any concerns or questions about how we handle your data, please don’t hesitate to contact us.

Back to Homepage | Customer Support: 7976304072

Govindam Sweets: Committed to protecting your privacy while delivering the authentic taste of Rajasthan since 2010.

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